Confirm your setup
Tell us which supported fee app you use and how the fee is expected to behave.
Fee Integrity Pilot
Make sure your checkout fees are actually being collected.
An independent audit for Shopify merchants using Upcharge or VOL. We review recent orders for missing, duplicated, incorrect, and mishandled fees and show the estimated revenue impact.
Limited free pilot. No replacement of your current fee app required.
Read-only review
No store changes
Independent check
Works beside your fee app
Focused data
No card details required
Free pilot audit
Limited availability
A simple audit, not another checkout project.
The pilot is designed to validate the value of independent fee monitoring without asking merchants to replace their current setup.
Provide limited order data
Share a read-only export containing the order and fee fields needed for the review.
Receive the findings
Get a concise report showing affected orders, patterns, and the estimated financial impact.
See the problem in dollars, not technical logs.
The report is built around business impact: what happened, how often it happened, and what the affected fees may be worth.
Technical detection methods remain private. Merchants receive the findings needed to investigate and correct their fee process.
Example audit summary
Fee collection review
Orders reviewed
286
Orders requiring review
11
Potential fee impact
$184.75
Highest-priority pattern
Missing fee
Limited pilot for Upcharge and VOL merchants
The initial pilot is intended for Shopify stores currently using Upcharge or VOL to add a percentage-based checkout or cart fee. Participation is free while the monitoring concept is being validated.
Apply for the pilotApplications are hosted by Jotform. Read the privacy notice.
Frequently asked questions
Does this replace my existing fee app?
No. The pilot independently reviews completed-order data while your existing fee app continues operating normally.
Will anything be changed in my Shopify store?
No store changes are required for the audit. The review is designed around limited, read-only order information.
Do you need customer addresses or payment-card data?
No payment-card details are needed. The planned export is limited to the order, merchandise, fee, and refund fields required for the audit.
How much does the pilot cost?
The initial audit is free for a limited number of qualifying stores while the commercial product is being validated.